Essential Services Savings
Essential Services Savings
Blog Article
When my printer isn't talking to my computer and I go online to get help, I don't want to be bombarded with buzzwords that make me think I have entered a foreign language site. Terms like enterprise, VPN...VP WHAT?!? I'm not looking for a "flux capacitor" for my Delorean Time Machine; I just want my office's computers and printers to work.
The Plan should also come with at least a toll free tech support line [NOT a sales or "customer service" line] & ticketed email support; I also recommend chat support for those questions on the go, although it's not a requirement.
Now this is where the problem comes in. How can you prepare your sales people to perform, for example, appointment setting work on business prospects that are highly technical in their knowledge? Remember, you need people who can represent your company well in the Information Technology market. One way to make your job really difficult to do is to use your sales skills on people who are not keen on your pitch. Key decision makers in need of managed it services want to hear specific solutions to their problems, not just some generalized idea about how your business can help them grow. But really, what kind of marketer will you need, a technical one or a sales-oriented one? Why not have both?
Are you one of tech support I.T those people who will never own a printer or even install one onto your computer? If so than you qualify as a person who will greatly benefit from disabling the Print Spooler service. If one day you change your mind about that printer, then just turn the service back on. That's why you need to make sure you record every change you make in services by writing it down on paper or storing it in a text file.
Does your Managed I.T support uttah Services and Programs page have an open honest clear and unexaggerated tone? If you truly want to connect with your prospects, be sincere, open, and honest. There are plenty of "hypesters" and con artists in the business world. Don't even take the chance of getting lumped in with them.
The problem is that far too many business owners call in external help too late. Just imagine. What is the point in hiring the best ship consultants to save your sinking ship after she hit an iceberg and is already 9/10 under water?
Oh, wait - I forgot one more question. It's very critical. Here it is: ask your host - and carefully repeat this after me verbatim - "Will you feed my ice cream in bed every night and then give me a..." woops, nevermind, wrong subject.